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Simon is a hard working and diligent Sales & Property Management Professional, known for his dedication in getting the best result for his clients.
Simon has over 14 years of real estate experience, and provides quality service, ensuring ultimate customer satisfaction at all times. He ensures that his valued clients have a sense of confidence in his ability, whether it be in the day to day management of their investment or during the sale of their most valuable asset.
With an open minded and fresh approach to any situation, and an ability to service customers from all demographics and areas of Sydney, you can rest assured that your property is in good hands with Simon.
Heidi brings over 26 years of experience in residential property management, with a proven track record leading high-performing teams across some of Victoria’s most respected real estate agencies. Throughout her career, she has developed a deep understanding of all aspects of property management—from leasing and maintenance to legislation and compliance—ensuring every property under her care is managed with professionalism and attention to detail.
As Head of Property Management for Victoria at BTR Group, Heidi oversees the day-to-day operations of our Melbourne portfolio. She leads with a hands-on approach, mentoring her team, refining processes, and ensuring a consistent, high-quality experience for both property owners and renters. Heidi is a licensed real estate agent with strong knowledge of Victorian tenancy laws, allowing her to resolve issues promptly and fairly while maintaining clear communication with all parties.
Heidi is passionate about providing a positive renting experience. She understands the importance of feeling comfortable and supported in your home, and she works hard to ensure our renters have a responsive, respectful, and well-managed property experience from start to finish.
Nick is committed to achieving exceptional results for himself and his team. He combines his passion for property and love of meeting new people to deliver a premium quality service. Nick expertly tends to our landlords and prospective tenants with a mature and empathetic approach and is wholeheartedly committed to achieving outstanding results, his clients are guaranteed a complete and stress-free experience.
With knowledge and professionalism beyond his years in property management, Nick is a warm and friendly soul with an unparalleled dedication to assisting his team in the best way he can. Having a strong passion for real estate, he has a dedication to the lifestyle you are seeking and understands the many benefits of the local area.
Always efficient and reliable, Nick enjoys interacting with landlords, tenants and tradespeople every day and seeing his hard work translate into maximised investments.
With a degree in Science majoring in business management Katrina brings a wealth of knowledge to the BTR team. Katrina is a motivated self-starter who is always willing to learn new things.
A hardworking and ambitious person who has developed a mature and responsible approach to any task undertaken with the highest standard possible. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Working remotely has its benefits and today, it doesn’t get more remote. Katrina provides the team with admin support from the Philippines and through our regular interactions with the team we share our own personal experiences and enjoy learning new cultural differences.
Ganima is an accomplished property manager with over 17 years of industry experience. Throughout her career, she has developed a reputation for her sharp problem-solving skills and clear, effective communication with both clients and
colleagues.
Ganima has extensive expertise across all aspects of residential property management. Her passion lies in optimizing property performance while fostering positive, long-term relationships with clients and tenants.
When it comes to matters of real estate, Michelle Chau is definitely one of the agents you must speak to. Her ability to recognise opportunities and discern her clients' needs are second to none. With over a decade's worth of real estate experience coupled with a background in advertising, Michelle’s tailored solutions have always delivered. Possessing a special ability to understand what her client's needs are across many cultural backgrounds, Michelle is known for being calm, honest and a strong communicator who's fluent in English, Cantonese and Mandarin. Michelle has been recognised as one of Canberra's Highest Earning Female Agents and was NSW State Manager for a Gold Coast Developer. If you are looking for a seamless property experience with results, contact Michelle to see how she can help you secure your future today!
Daniela is a seasoned Property Management professional with more than 18 years of experience and leads the Property Management team at Built To Rent Group. She always provides concise and effective communication to her clients.Daniela has specialised in all areas of residential property management, from leasing to setting up entire new property management divisions. She now finds fulfilment in the charitable initiatives within Built To Rent Group where she combines her industry skills with meaningful community engagement.
Gina has spent over 20 years leading marketing and business strategy in fast paced, and highly competitive markets. As a commercially savvy, strategic thinker, Gina does things with a unique edge, balancing a wealth of experience with a desire to innovate and grow – and always putting people first. Gina has a strong reputation for building collaborative team cultures that foster innovation and excellence. Gina is passionate about exceeding customer expectations, enhancing the customer experience and building loyalty – all qualities that are core to the BTR experience. Outside of work, you will find her on a Pilates reformer, on the sidelines of her sons soccer team or planning her next home renovation project.
Phillip is a seasoned property professional with a niche background in residential development, project marketing, general real estate and real estate operations. He has over 25 years’ of industry experience, coupled with a significant understanding of the residential Property Industry.
Achieving milestones for multiple clients through innovative marketing and pricing structures, working through multiple downturns, increasing profits and sales and personally achieving over $1 billion dollars of sales. Phillip has had an extensive and successful career in the Sydney real estate market and strives to be open to new opportunities and commercial based solutions. After most recently working for a Sydney developer, Phill identified a gap in quality service and expertise in the build to rent market, which is how BTR Group was born.
